Exit Interviews - A Key Component in Organizational Improvements

Recently Aurico hosted a webinar on Exit Interviews. Our presenter Chason Hecht, CEO of Retensa discussed the various benefits to properly conducted exit interviews.

Retensa’s Research Division developed a 40 item survey that includes questions on:

• Key organizational characteristics
• The methods currently used to conduct exit interviews
• Exit interview effectiveness

Of the 353 respondents in EIRS;

• 295 completed majority of survey questions
• 75% of organizations currently conduct exit interviews for all units
• 18% of organizations conduct exit interviews for some units
• 7% do not conduct exit interviews at all

Exit Interview Program Change Outcomes

Results derived from valid and reliable exit interviews benefit organizations in the following ways:

1. Increase Manager Effectiveness
2. Increase Attraction of Candidates
3. Reduce Training Costs
4. Reduce Turnover
5. Improve Customer Experience
6. Improve Orientation (Shorten the Learning Curve)
7. Reduce Absenteeism
8. Improved Transfer of Knowledge
9. Increase Performance

For more information on this survey, please contact Aurico