The
integration of background screening and drug testing services with Applicant
Tracking Systems (ATS) and Human Resources Information Systems continues to
increase in frequency. Most every background screening firm now says they are
able to integrate effectively with these systems, but there are many different
types and levels of integration, each of which have significant differences in
capabilities, ease of use, and functionality.
There are
different ways to connect the two systems.
For example, integration can be established directly between the ATS and
background screening systems, or data can be sent through a “middleman” type of
software known as middleware to complete the connection. This middleware
creates an additional layer of complexity within the integration, typically
charges an additional fee for the data to flow through it, and separates the
screening provider from direct electronic communication with the ATS. If there is a problem with the middleware
functionality or if the connection with the middleware is lost on either side,
the systems will be unable to connect and complete the background check
transactions. For these reasons, an integration that is established directly
between an ATS or other system and the background screening provider is
preferred as a best practice.
